How do I place an order?
Simply select your products, add them to your cart, and proceed to checkout.
Can I modify or cancel my order?
Orders can only be changed or canceled before they are shipped. Please contact our support team as soon as possible.
Will I receive an order confirmation?
Yes. Once your order is placed, you will receive a confirmation email with your order details.
Do you ship internationally?
Yes, we ship worldwide, including the United States and Europe.
How long does shipping take?
Delivery times vary by location. Estimated delivery times are 4 – 6 days.
Will I have to pay customs or import fees?
No. All applicable taxes, duties, and import fees are included in the price you see at checkout.
You will not be required to pay any additional charges upon delivery.
What payment methods do you accept?
We accept credit/debit cards, Apple Pay, Google Pay, PayPal, Klarna, Afterpay, and Affirm.
Is it safe to pay on your website?
Yes. All payments are encrypted and processed through secure, PCI-compliant payment providers.
What is your return policy?
You can request a return within 14 days of delivery.
How do I request a refund?
Contact us at [Support Email] with your order number and reason for return.
How long do refunds take?
Once approved, refunds are typically processed within 5–10 business days.
Are your products covered by a warranty?
Some products include a manufacturer’s warranty. Please check the product page for details.
What if my item arrives damaged?
Contact us immediately with photos and we will arrange a replacement or refund.
Do I need an account to place an order?
No, you can checkout as a guest.
Is my personal data safe?
Yes. We comply with U.S. and EU data protection laws, including GDPR.
How can I contact you?
Email us at [Support Email] and our team will respond within 24 hours.
